TERMS &
CONDITIONS.

ABOUT THESE TERMS

These Terms and Conditions apply to your use of the INKMYWEAR website and to orders placed with us through the website or another sales channel where these Terms are incorporated into the transaction.

By placing an order, you confirm that you have read, understood and agreed to these Terms together with any policies referred to in them.

If you are purchasing as a consumer, nothing in these Terms affects any legal rights that cannot lawfully be excluded, restricted or limited.

OUR PRODUCTS

We make reasonable efforts to describe and display our products accurately. Product images are provided to help you understand the general appearance of an item.

Colours displayed on screens can vary depending on the device, display settings and other technical factors. Minor variations may also occur between garment batches, provided that the product remains consistent with its description and applicable legal requirements.

Product availability, colours, sizes and personalisation options may vary between products.

PERSONALISED PRODUCTS

Many INKMYWEAR products are made specifically using information, artwork or personalisation submitted by the customer.

Before placing an order, you are responsible for checking the information you submit, including:

• Names, words and spelling.
• Dates, numbers and other personalised information.
• Uploaded artwork and images.
• Product selection.
• Garment size and colour.
• Placement or design options available during ordering.

Where a preview is available, it should be used as a general guide to review the information and overall layout. The exact appearance may vary within reasonable production tolerances.

PLACING AN ORDER

When you submit an order, you are making an offer to purchase the selected products using the details supplied during checkout.

Receiving an automated order acknowledgement does not necessarily mean that we have accepted your order.

We may need to decline or cancel an order where, for example:

• Payment is not successfully completed or confirmed.
• A product is unavailable.
• There is an obvious pricing or website error.
• Submitted content cannot legally or reasonably be produced.
• We are unable to fulfil the order as requested.

Where we cancel an order after receiving payment and no goods are supplied, any refund due will be processed using an appropriate method.

PRICES, TAXES & CHARGES

The price payable for an order is the price displayed and confirmed through the checkout process, subject to correction of obvious pricing errors.

Any applicable delivery charge will be displayed before the order is completed.

Promotions, discounts and coupon codes may be subject to separate conditions, expiry dates and eligibility requirements.

Unless stated otherwise, promotional offers cannot necessarily be combined with other discounts.

PRODUCTION

Personalised products are prepared specifically for each confirmed order.

Production normally begins after the relevant order and payment requirements have been satisfied.

Once an order enters production, changes or cancellation may no longer be possible.

Production time is separate from carrier delivery time. Any estimated overall timeframe should therefore take both stages into account.

DELIVERY

Available delivery services, charges and estimated timelines will be shown where applicable during checkout or in the relevant delivery information.

Delivery estimates are estimates unless we have expressly agreed a guaranteed delivery date.

Production requirements, high-demand periods, incorrect delivery information, carrier disruption and events outside our reasonable control may affect delivery times.

You are responsible for providing a complete and accurate delivery address.

Where tracking is available, tracking information may be provided after dispatch.

Your statutory rights relating to delivery remain unaffected.

Please see our Delivery Information page for further information.

RETURNS, FAULTS & REPLACEMENTS

If you believe an item is faulty, damaged, incorrect or does not match the confirmed order details, contact us promptly.

We may ask you to provide:

• Your order details.
• A description of the issue.
• Clear photographs where relevant.
• Other reasonable information needed to review the issue.

Where goods do not meet applicable consumer-law requirements, you may be entitled to remedies such as repair, replacement, price reduction or refund depending on the circumstances and applicable law.

Nothing in our returns or replacement policy is intended to limit your statutory rights.

Please see our Returns & Replacements page for further information.

SIZING & GARMENT CARE

Customers should review the product-specific size information before ordering.

Different garments can have different measurements even where they use the same general size label.

Personalised clothing should be cared for according to the garment label and any product-specific instructions supplied or published by INKMYWEAR.

Damage caused by treatment that conflicts with applicable care instructions may affect whether a commercial durability promise applies, without limiting statutory rights where those rights apply.

Please refer to our Size Guide and Garment Care Guide .

INTELLECTUAL PROPERTY

Unless otherwise stated, the INKMYWEAR website, branding, website design, original text, graphics and other content created by or for us are protected by applicable intellectual property laws.

You may use the website for personal and lawful shopping purposes.

You must not copy, reproduce, commercially exploit or distribute our protected content without appropriate permission, except where permitted by law.

Ownership of customer-supplied artwork remains with the relevant rights holder. Submitting artwork to us gives us permission to use it only as reasonably necessary to process and fulfil the relevant order and related support requirements.

PRIVACY & PERSONAL INFORMATION

We process personal information in accordance with our published Privacy Policy and applicable data protection requirements.

Information may be processed as reasonably necessary to manage orders, process payments, arrange fulfilment and delivery, provide customer support and operate our website.

Third-party payment and service providers may process information under their own applicable terms and privacy policies.

Please review our Privacy Policy for further information.

GENERAL TERMS

EVENTS OUTSIDE OUR CONTROL

We will not be responsible for failure or delay caused by circumstances outside our reasonable control, although this does not remove rights that you may have under applicable law.

CHANGES TO THESE TERMS

We may update these Terms from time to time. The Terms applicable to an order will generally be those in force when the relevant order is placed.

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

NO WAIVER

A delay in enforcing a right does not automatically mean that the right has been waived.

GOVERNING LAW

These Terms are governed by the laws of England and Wales, subject to any mandatory legal protections that apply to you as a consumer.

If you are a consumer living in another part of the United Kingdom, you may have the right to bring legal proceedings in the courts applicable to the part of the United Kingdom where you live.

Nothing in this section removes any mandatory rights or protections available to you under applicable law.